Coronavirus (COVID-19) Guidance

We are looking forward to welcoming you back in 2021. In a changing world, we understand that anything could happen in the time leading up to your holiday, but our peace of mind promise means that your money and your holiday are safe with us. This includes a guaranteed refund if the FCDO advises against travel to your destination.

Your safety is our priority and you can be sure that we'll keep you up-to-date with the latest travel information and guidance before you depart, to ensure that your holiday is every bit as enjoyable as you’ve been waiting for!

Our peace of mind promise

During uncertain times, we understand that plans may change and it's more important than ever that you have the flexibility to amend your holiday, with assurance that your money is protected.

That's why we’re going further than ever to give you the peace of mind you need to book your holiday with complete confidence.

Flexibility guaranteed ›


We’re doing everything we can to make sure 2021 holidays go ahead as planned, with the health and safety of our customers as our number one priority.

We’ve collated the latest guidance and answers to common questions, so whether you’re booking or preparing for a holiday, you can be fully informed.

Common questions answered ›

Stay up to date with the latest travel advice

The government has confirmed plans for the new ‘traffic light system’ for international travel, setting out the measures required for travel to and from the UK, and assigning all countries a colour based category.

Please also be aware that some of our destination countries have entry requirements or screening measures in place that may affect you and rules can change at any time, so we recommend visiting the FCDO website to stay up to date with the latest information and Government advice.

Traffic light system explained ›